Privacy Policy

Privacy Policy

Introduction

Duke Pumping Solutions Pvt Ltd (“Duke Pumps”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, ,www.dukepumps.com, or interact with us through enquiry forms and communication channels.

Information We Collect

When you use our website or submit an enquiry, we may collect information like.
  • Your name, email address, phone number, and company details
  • Details of your enquiry, including products of interest
  • Technical information such as browser type, IP address, and device details (collected automatically for analytics purposes)

How We Use Your Information

The information collected is used for the following purposes:
  • To respond to your product enquiries and provide relevant information
  • To improve our products, services, and website performance
  • To send you updates, promotional content, or offers related to our business (only if you consent)
  • To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties. Information may be shared with trusted service providers or partners only for the purpose of fulfilling your enquiry or improving our services.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and track visitor behavior. You can choose to disable cookies through your browser settings, though some features of the website may not function optimally.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online transmission or storage system is completely secure, and Duke Pumps cannot guarantee absolute data security.

Your Rights

You have the right to:
  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Opt-out of receiving marketing communication at any time by contacting us
  • Request deletion of your personal information, subject to legal and business requirements

Third-Party Links

Our website may contain links to third-party sites for additional information. Please note that we are not responsible for the privacy practices or content of external websites.

Governing Law

This Privacy Policy shall be governed by the laws of India. Any disputes arising in relation to your data or privacy will fall under the jurisdiction of the courts in Gujarat, India.

Updates to Policy

Duke Pumps may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website will be considered as acceptance of the updated policy.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
Duke Pumping Solutions Pvt Ltd
N.H.27, Deesa Highway, Badarpura, Palanpur – 385 511, Gujarat, India
Email: info@dukepumps.com
Phone: +91-2742-280155/156, +91-9428505909
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